Why Social Value Matters in Facilities Management 

The picture shows a nurse crouching down, helping an older man to put his slippers on in a care home
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Facilities Management keeps communities running. 

Every school, hospital, care home, office, and public building plays a role in people’s daily lives.  

So, the companies maintaining these spaces must think beyond profit. 

That mindset is called social value
And it is transforming the FM industry for the better. 

What is social value? 

Social value means creating positive impact through every business decision. 

It includes: 

  • Supporting local communities 
  • Hiring and training local people 
  • Improving social wellbeing 
  • Reducing carbon emissions 
  • Giving young people career opportunities 
  • Partnering with local supply chains 

In simple terms: 
Good business should also do good for people. 

Why it matters in Facilities Management 

If Facilities Management works for the public, it should also support the community behind it.  

When engineering firms: 

  • Employ locally → the economy grows 
  • Train apprentices → the skills gap shrinks 
  • Support schools → future careers open 
  • Reduce carbon in buildings → everyone benefits 

The impact spreads far beyond one project. 

The ASH approach: People first 

We believe business can be a force for good. 
That’s why social value sits at the heart of how we operate. 

How we deliver it: 

🔹Apprenticeships & career pathways – for young people 
🔹School engagement — inspiring the next generation 
🔹Fair employment — paying above living wage 
🔹Local reinvestment — supporting the Wigan economy 
🔹Community partnerships — including Wigan Business Awards sponsorship 
🔹Inclusive recruitment — focusing on attitude, not background 

When our business grows, our community should grow too. 
That’s the standard we hold ourselves to. 

Social value in action 

Our recent school outreach: 

10+ schools visited 
600+ students reached 
40+ hours of employer engagement 

8 apprentices trained, with more joining 

Every young person we speak to gains confidence and direction. 
Some of them will become the engineers our country urgently needs. 

This is how you close the skills gap, one student at a time. 
This is what social value looks like. 

Social value supports sustainability 

FM plays a major role in meeting the UK’s net-zero goals. 

Through: 

  • Solar PV 
  • Heat pumps 
  • Energy-efficient infrastructure 
  • Smart building systems 

We’re helping customers reduce environmental impact and operating costs. 
Sustainability improves life outcomes, not just performance. 

Then it becomes quite obvious; social value and sustainability go hand in hand. 

The future depends on it 

Clients now expect suppliers to contribute to society. 
Public sector frameworks demand measurable community impact. 
Young workers want employers who care. 

Social value is no longer a “nice to have”. 
It is a requirement for great organisations. 

At ASH Integrated Services, we are proud to lead by example. 

We’re helping shape a stronger workforce, a greener economy, and a brighter future for the communities we serve. 

CLICK HERE to find out more about how ASH delivers people-first M&E services: 

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